Linda is a seasoned interim consultant with extensive experience in her field. With a broad skill set encompassing leadership, organizational development, and customer service, she has carried out numerous assignments in the service industry. Among other things, she has worked in real estate, telecommunications, retail, and media. In her role as customer service manager, Linda’s primary responsibilities have typically included building teams, developing the customer journey, and establishing KPIs linked to delivery, customer satisfaction, and profitability. In addition, she has played a key role in coaching, driving efficiency, and fostering a service-oriented mindset within customer service functions.
Linda's experience is best suited to medium-sized and large companies that need to develop their customer service departments by coaching employees, establishing KPIs, and optimizing the customer experience.
Interim consultant: 3281
Primary sectors: the hotel industry, the travel industry, cosmetics, real estate, retail, telecommunications, business services
Level of education: bachelor's degree
Geographical coverage: all of Sweden
Compensation: 1,250 SEK/hour
Read more about hire interim manager.
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