Interim Customer Service Manager

Linda är en rutinerad interimskonsult med gedigen erfarenhet inom sitt gebit. Med en bredd bestående av ledarskap, organisationsutveckling och kundservice har hon genomfört många uppdrag inom servicebranschen. Bland annat har hon verkat inom fastighetsbolag, telekom, retail och media. I rollen som kundservicechef har det oftast legat i Lindas uppdrag att bygga team, utveckla kundresan och skapa KPIer kopplade till leverans, kundnöjdhet och lönsamhet. Utöver det har hon fungerat som nyckelperson i att coacha, skapa effektivitet och utveckla servicetänk inom kundservicefunktioner.

Lindas erfarenhet gör sig bäst i medelstora och stora bolag som behöver utveckla kundserviceavdelningen genom att coacha medarbetare, upprätta KPIer och optimera kundupplevelsen.

Interim consultant: 3281

Primary sectors: hotellnäringen, resebranschen, kosmetika, fastighet, retail, telekom, företagstjänster

Level of education: bachelor's degree

Geographical coverage: all of Sweden

Compensation: 1,250 SEK/hour

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Spontaneous application

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