Interim Service Manager
Interim Search has been entrusted with appointing an Interim Service Manager to a company operating in the construction and machinery industry. The role is primarily based in the Gothenburg area. The position reports to the Business Area Manager.
Main duties:
- Overall responsibility for aftermarket, customer management, and sales of service and spare parts.
- Lead and prioritize the work of the aftermarket team.
- Responsible for the service organization's finances, budget, and results.
- Ensure high customer satisfaction through proactive communication, rapid feedback, and compliance with processes.
- Drive additional sales and identify business opportunities within the business area.
- Responsible for monitoring KPIs for response time and quality.
To be eligible for the role:
- Many years of experience as a service manager in industrial and construction companies.
- Proven experience in sales and customer relations.
- Technical expertise with a good understanding of electricity, preferably with experience in the grid and energy industry.
- Structured approach with a strong customer focus.
- Experience leading teams and the ability to quickly build trusting relationships.
- Experience in the aftermarket is an advantage.
About the process:
The assignment is full-time, starting in January, and is expected to last for approximately 8 months. We will present candidates during week 2, and interviews will take place shortly thereafter.
Do you have the right profile, are you available and interested? Apply now!
