Malin's career has been characterized by her work in service-oriented roles, primarily in service companies. During her first few years, she had the opportunity to try out various roles, such as project manager, sales support, KAM, and customer trainer. She then advanced to service manager and has been a team leader and customer service manager with responsibility for both corporate and private customers. In her most recent position, she was responsible for 15 employees and had her own profit and budget responsibility for a company that provides financial services. She then took care of the family business for a two-year period. For the past two years, she has been working as an interim manager and has so far been hired by a B2B service company and a telemarketing company.
Malin thrives when there is a lot going on, as she can help the company increase customer satisfaction by improving procedures and boosting employee motivation. She also prefers a combination of customer responsibility, improvement projects, and personnel management. In other words, she likes to juggle many balls in the air.
Interim consultant: 2565
Sectors: telecommunications, IT, business services
Level of education: Bachelor's degree in 1998
Geographical coverage: all of Sweden
Compensation: 990 SEK/hour
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