Betty has been an interim consultant for ten years. Her most recent position was as customer service manager at a world-leading retail company where the customer service department had 85 employees. Betty has consistently been operational in her roles and has been involved in and driven the development and refinement of a number of customer service functions. She has mainly worked in consumer-focused industries such as telecoms, food, and retail. In her most recent assignment, where she was hired through Interim Search, she worked in a commercial role and was responsible for following up on campaigns and key accounts. Betty is a valued leader and has initiated internal workshops and training programs at several workplaces to increase employee engagement and achieve business goals.
Betty is an excellent consultant for customer service departments that require internal coaching of employees, as well as market-oriented initiatives such as needs assessments and benchmarking analyses. Her experience is most valuable in B2C companies with younger target groups.
Interim consultant: 5632
Sectors: retail, consumer business, retail trade, telecom, fmcg
Level of education: bachelor's degree in economics
Geographical coverage: Stockholm and surrounding area
Compensation: 1,190 SEK/hour
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