Martin's goal-oriented approach is well suited to consulting, and he has worked as both a management consultant and interim consultant for the past ten years. Martin has worked in various industries and sectors, but common to all his roles is that he has worked with customer-focused process and product development. In recent years, he has held positions as product manager and product owner in media, services, IT, finance, tech, and telecom, where he has implemented several change projects on an interim basis. These include migrating a company's customer base to new price points, pushing through shortened project times to increase revenue and ROI, shortening customer service handling times, and creating analysis tools for customer service efficiency. He recently completed an assignment at a finance company where he led their largest product area, with responsibility for profitability, customer satisfaction, customer base, and sales.
Martin is well suited to digitized businesses that want to work more efficiently on projects related to customer satisfaction. He enjoys taking responsibility for leading small teams.
Interim consultant: 9.904
Primary sectors: banking & finance, IT, telecom, tech, fintech, service companies, media, services
Level of education: bachelor's degree
Geographical coverage: all of Sweden
Compensation: $170/hour
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